Support & Help Center

Find answers, operational guides, and contact tournament technical support.

Frequently Asked Questions

How does offline scoring handle network disconnection?

MATCHDAY scoring uses an offline-first IndexedDB buffer with cryptographic event fencing. You can score complete matches offline; events sync automatically when connectivity resumes.

What happens in a double elimination reset final?

If the lower bracket winner beats the upper bracket winner in Grand Final 1, MATCHDAY automatically generates and schedules the Grand Final Reset match (GF2).

How do I export schedule and standings data?

Navigate to your competition dashboard and select 'Exports' to download CSV tables, bracket trees, or the complete JSON archive.

How do AI assistant actions work?

AI actions convert plain-text briefs into competition structures, modify formats with natural language, and generate optimized rest schedules.

Need Direct Assistance?

Our technical operations team is available during scheduled tournament weekends.

support@matchday.app
idle